Privacy Policy
Your privacy and data protection are fundamental to our commitment as a trusted global valve manufacturer
Introduction
At TFC Valves (Tieling Flow Control Valve Co., Ltd.), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in business transactions.
As a leading valve manufacturer with over 90 years of heritage, we understand the importance of trust in our business relationships and extend this commitment to protecting your digital privacy.
Information We Collect
Personal Information
- Contact details (name, email address, phone number, company name, job title)
- Business information (industry, project requirements, technical specifications)
- Billing and shipping addresses for orders and quotations
Technical Information
- IP address, browser type, device information, and operating system
- Website usage data, pages visited, and interaction patterns
- Cookies and similar tracking technologies
How We Use Your Information
Business Operations
- • Process quotation requests and orders
- • Provide technical consultation and support
- • Deliver products and services
- • Manage customer relationships
Communication
- • Respond to inquiries and requests
- • Send product updates and catalogs
- • Provide after-sales support
- • Share industry insights and news
Analytics & Improvement
- • Analyze website performance
- • Improve user experience
- • Develop better products and services
- • Conduct market research
Legal Compliance
- • Meet regulatory requirements
- • Maintain business records
- • Protect against fraud
- • Ensure export compliance
Information Sharing and Disclosure
Our Commitment
We do not sell, trade, or rent your personal information to third parties. We only share your information in the following limited circumstances:
Service Providers
Trusted third-party service providers who assist with shipping, payment processing, technical support, and website analytics, under strict confidentiality agreements.
Legal Requirements
When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
Business Transfers
In connection with any merger, acquisition, or sale of company assets, with prior notice to affected users.
Data Security
Enterprise-Grade Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, reflecting the same standards of excellence we apply to our valve manufacturing processes.
Encryption
SSL/TLS encryption for all data transmission and secure storage protocols
Access Control
Restricted access with authentication and regular security audits
Data Backup
Regular backups and disaster recovery procedures
Your Privacy Rights
Access & Review
Request access to your personal information and review how it's being used
Correction & Update
Request corrections to inaccurate or incomplete information
Deletion
Request deletion of your personal information, subject to legal requirements
Data Portability
Request a copy of your data in a commonly used, machine-readable format
Opt-Out
Unsubscribe from marketing communications at any time
Questions & Complaints
Contact us with any privacy-related questions or concerns
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Marketing Cookies
Used to deliver relevant content and advertisements
International Data Transfers
Global Operations
As TFC Valves operates internationally and serves clients across 30+ countries, your personal information may be transferred to and processed in countries other than your country of residence, including China where our headquarters and primary operations are located.
We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your personal information, including contractual protections and security measures equivalent to those described in this policy.
Contact Us
Privacy Officer
Tieling, Liaoning Province, China
Response Commitment
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.